COVID19 delivery delays may affect your order if you are outside of a metro area or in an area where lockdown laws are in place. (Updated 27.1.21) Startrack are experiencing some delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Your express delivery item is prioritised for next day delivery but it may take an extra day to arrive.


Australian Orders

Standard Delivery
$9.95 (2–3 days)

Express Delivery
$14.95 (next business day – metro areas)

FREE Express Delivery
On orders over $99

Please note: Street addresses only, we cannot send to PO Boxes.


All Australian orders are sent via Startrack a premium air freight service. Express delivery will arrive to metro areas the next business day, outside of this can take an additional 1-2 days. If no one is available to receive your order, it will be left safely at your doorstep, letterbox or taken to your nearest post office for you to collect. If your order value is $500+ a signature will be required upon delivery, if no one is available then it will be taken to your nearest post office.

Orders received before 3pm ACST will be sent that day, see below for delivery times. Public holidays and sales can delay deliveries.


International Orders

New Zealand
AU$20 flat rate

Rest Of The World *countries listed below
AU$30 flat rate

FREE Worldwide Delivery
On orders over AU$250

Please note: Delivery may take 10 to 15 business days to arrive.


All retail prices are in Australian Dollars (AUD). Any duties, taxes and custom clearance fees that may be charged by your country to import this order remain the responsibility of the customer. Palas is not be liable for any additional charges.

All international orders are sent via eParcel and will arrive within 10 to 15 business days. We currently deliver to the following countries: New Zealand, United Kingdom, Canada, United States of America, Singapore, Japan, Greece, Italy, France, Finland, Germany, Ireland, Netherlands, Spain and Switzerland*.


CUSTOMER LOVE

"Just to let you know, I received my order today and I love all the pieces I bought. Thank you for making my day."

- Fiona (NSW)

365 DAY WARRANTY
HANDCRAFTED WITH LOVE

NEXT DAY DELIVERY
AUSTRALIAN ORDERS - FREE OVER $99

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