Issued by Palas Emporio Pty Ltd ABN 63 090 749 278 (PEPL) and Palas Jewellery Pty Ltd ABN 36 615 591 412 (PJPL).

These terms and conditions and our privacy policy govern the manner in which Palas Jewellery Pty Ltd, Palas Emporio Pty Ltd collects, uses, maintains and discloses information collected from users (each, a “user”) of the palasjewellery.com website. This privacy policy applies to the website and all products and service offered by Palas Jewellery.

At PJPL, we are committed to protecting the privacy of our customers and site visitors. Our Palas team members are all customers themselves, of palasjewellery.com and other online stores, so we understand how important it is to keep your information secure and protected.


To access this website is to agree to these terms. If you do not agree to these terms, you should leave this website immediately.


A visitor to this website obtains a non-exclusive, personal, limited licence to view and use this website for lawful purposes.


All offers are only valid during the dates specified, we are unable to extend offers. Not valid in conjunction with any other promo codes or offers unless otherwise stated. No items or promo codes can be added or altered once the order is processed. We will not be able to make changes or accomodate special requests after your order has been processed for dispatch. Excludes sale items unless otherwise stated. Promo code offers: a promo code will need to be added at the checkout in order to redeem the offer. Free gift offers: you will need to select 1 x free gift at checkout. Free express delivery offers: express delivery refers to all metro areas, outside of these areas can take an additional 1-2 days. Further discounts on sale items are classified as a final sale – no refunds or exchanges for change of mind and no rain checks or retroactive discounts.


Sale and outlet stock are available until stocks last. Final prices as marked and not valid in conjunction with any other offer or promo codes unless otherwise stated. No rain checks or retroactive discounts. Final sale – no refunds or exchanges for change of mind. We won't be able to make changes or accommodate special requests after your order has been processed for dispatch.


PEPL and PJPL do not offer any assurance this website is properly displayed, or displayed without errors, on a browser being used by a visitor. We do not offer any assurance that this website does not contain any virus or other malware that might infect a visitor’s computer or data.


Cookies are small files that a site or service provider transfers to your computer via your web browser, that enable us or our service providers to recognise your browser and/or capture certain information. This website may use cookies to enhance user experience, for record-keeping purposes and sometimes to track a user’s use. A visitor may set their browser to refuse cookies, to alert the visitor when cookies are being sent, or to delete cookies after visiting this website. If they do so however, some parts of the website might not function properly during the initial visit, or a later visit.

We use cookies to remember and process items in your shopping cart, to understand and save your site preferences; to improve your future visits to this site; to keep track of advertisements and to ensure you are getting the most relevant advertising and to help us measure marketing campaigns. We also use cookies to compile data about site traffic and interactions to improve site functionality and your shopping experience.

At times, we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use any information collected on our behalf, except to help us conduct and improve our business.


Information presented on this website (such as text, pictures, graphics, audio, video) may be copyright or contain other intellectual property rights of PEPL and PJPL or third parties, even if not identified as such. All such intellectual property rights are reserved to their owner. Except with PEPL’s and PJPL’s prior written consent, none of that information may be reproduced or modified.


If this website displays any third party content (such as comments by customers, advertisements), PEPL and PJPL do not warrant the accuracy or completeness of the content, or that such content is current.


If this website has any link to a third party website, a visitor to this website who operates the link does so at their own risk. PEPL and PJPL do not offer any assurance the link is operable or current. A link to a third party website does not imply that PEPL and PJPL are affiliated with the linked website, nor is it an endorsement about any of the owner, its goods or services, or any information appearing on the linked website.


A visitor has no right to upload any data or other material to this website (except as prompted when placing a purchase order or if sending an email to PEPL and PJPL via the website). Nor has a visitor any right to change any layout or content on this website, nor to link this website to any other.

If this website invites visitor comments, the visitor must not post on the website any information that violates the rights of others or that is unlawful, threatening, invasive of privacy, obscene, harassing or otherwise objectionable.


A visitor to this website is generally free to visit without giving any information about themselves.

Certain pages of this website may, however, require a visitor to those pages to first register their pertinent details with PEPL and PJPL via the website. In such cases, a visitor wanting access to those pages must duly populate and submit those details as prompted by the applicable registration form.

A visitor required to register in order to access certain pages of the website may be issued, or choose, a password and a user name, each of which must be kept confidential. The person issued with them is responsible for all activity on or via the website that occurs under their use. Any unauthorized use of either of them must be reported promptly to PEPL and PJPL.

PEPL and PJPL may refuse service or terminate registered accounts as it thinks fit.


Any content on this website (including these terms) may change without prior notice. Each time a visitor visits this website, he or she should refresh their browser so that the then current website is displayed. In any event, from time to time a visitor should revisit these terms to find any changes to these terms.


The laws in South Australia govern these terms. The Courts of that State have exclusive jurisdiction as regards any dispute in connection with these terms.


Each promotional code can be subject to specific terms and conditions specified at the time the code is issued (including the length of time to use the code, usage limitations or what products are included).

You may receive exclusive promotional codes via email, social media or we may offer promotional codes on the website, these codes must be entered by you at the checkout to receive the specific discount or product. Only one promotional code can be used per transaction and cannot be used in conjunction with any other offers. Promotional codes cannot be applied nor promotional product sent out after the order has been placed or received by you.

We do not accept any responsibility for promotional codes that are lost or are used by someone else. Our promotional codes are non-transferable and cannot be exchanged for cash.

If you return items purchased using a promotional code and do not return the promotional item we will subtract the value of that item from your return or exchange.

We reserve the rights to amend these terms and conditions at any time.


All offers and promotions are subject to the following conditions, in addition to any conditions specified upon entering the relevant code at checkout:

    • Promotions are only applicable to orders over the minimum value threshold specified in the offer
    • Promotions are only applicable to products specified in the offer
    • Only one promotion code may be used per order
    • You must be logged in to your account to use a promotion code
    • For promotions with a minimum spend requirement, your order must remain at or over this amount after any returns for the discount to continue to apply
    • Codes are valid for one use per customer unless otherwise stated
    • Discounted and sale products cannot be returned or exchanged (in the absence of any fault). These sales are final.
    • We reserves the right to end any promotions, sales or discount offers at any time
    • Free gift with purchase offers will appear in the checkout and the user must select their free item before submitting their order. No items can be added or altered once the order has been processed. No offer code is needed unless stated otherwise.
    • Free express delivery offers are only valid to Australian customers, not international customers unless stated otherwise and overnight express delivery is for metro areas only. Outside of these areas can take an additional 1-2 business days.

Please contact our friendly Palas Jewellery team if you have any further enquiries regarding a promotion or sale > love@palas.com.au. These conditions exclude items that are incorrect or faulty. If you believe there is a problem with your order, please contact our Returns Department for assistance before returning your items > returns@palas.com.au


All orders from this site are sent from our warehouse based in Adelaide, South Australia. Australian orders are sent via standard post via Startrack $9.95 or express post for $14.95, and there is a free delivery option for purchases $99 and over.

Australian orders are sent with an ‘authority to leave’ so your order will be delivered without a signature, Palas Jewellery is not liable in the event that your order is lost or stolen. Express delivery applies to metro areas only. Outside of these areas can take an additional 1-2 business days. Public holidays can delay deliveries.

International orders placed on this site incur a flat rate charge depending on your location there is a free delivery option for purchases $250 and over. By placing an order on this site, you are responsible for all delivery charges and all applicable custom and duty import fees and the cost of return delivery back to Palas Jewellery. This also applies to any orders that are refused by you at delivery.

Please note in times of peak traffic, delays to estimated delivery times may occur.


This website is subject to copyright. All images on this site remain the property of Palas Emporio Pty Ltd. The entire collection of Palas Jewellery and as contained within palasjewellery.com, our catalogue and other marketing material is designed by Palas Emporio Pty Ltd and all rights in respect of our designs remain the property of Palas Emporio Pty Ltd. Any reproductions of the images or the innovative designs contained within this online store, catalogue and any other Palas marketing material is strictly prohibited. All materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights.


If you have any questions about these terms and conditions, the practices of this site, or your dealings with this site, please contact us at:

Palas Jewellery Head Office
28 Tomsey Court
Adelaide SA 5000

(61-8) 8232 7244