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Terms & Conditions

Issued by Palas Emporio Pty Ltd ABN 63 090 749 278 (PEPL) and Palas Jewellery Pty Ltd ABN 36 615 591 412 (PJPL).

These terms and conditions and our privacy policy govern the manner in which Palas Jewellery Pty Ltd, Palas Emporio Pty Ltd collects, uses, maintains and discloses information collected from users (each, a “user”) of the palasjewellery.com website. This privacy policy applies to the website and all products and service offered by Palas Jewellery.

At PJPL, we are committed to protecting the privacy of our customers and site visitors. Our Palas team members are all customers themselves, of palasjewellery.com and other online stores, so we understand how important it is to keep your information secure and protected.

THESE TERMS

To access this website is to agree to these terms. If you do not agree to these terms, you should leave this website immediately.

ACCESS LICENCE

A visitor to this website obtains a non-exclusive, personal, limited licence to view and use this website for lawful purposes.

OFFER T&Cs

All offers are only valid during the dates specified, we are unable to extend offers. Not valid in conjunction with any other promo codes or offers unless otherwise stated. No items or promo codes can be added or altered once the order is processed. We will not be able to make changes or accomodate special requests after your order has been processed for dispatch. Excludes sale items unless otherwise stated. Promo code offers: a promo code will need to be added at the checkout in order to redeem the offer. Free gift offers: you will need to select 1 x free gift at checkout. Free express delivery offers: express delivery refers to all metro areas, outside of these areas can take an additional 1-2 days. Further discounts on sale items are classified as a final sale – no refunds or exchanges for change of mind and no rain checks or retroactive discounts.

MOBILE TERMS OF SERVICE

The Palas Jewellery mobile message service (the "Service") is operated by Palas Jewellery (“Palas Jewellery”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Palas Jewellery’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Palas Jewellery through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Palas Jewellery. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Palas or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Palas Jewellery mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Palas or email love@palas.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

SALE AND OUTLET STOCK

Sale and outlet stock are available until stocks last. Final prices as marked and not valid in conjunction with any other offer or promo codes unless otherwise stated. No rain checks or retroactive discounts. Final sale – no refunds or exchanges for change of mind. We won't be able to make changes or accommodate special requests after your order has been processed for dispatch.

Contact Us

If you have any questions about these terms and conditions, the practices of this site, or your dealings with this site, please contact us at:

Palas Jewellery Head Office
28 Tomsey Court
Adelaide SA 5000
Australia

(61-8) 8232 7244
love@palas.com.au