PEPL and PJPL do not offer any assurance this website is properly displayed, or displayed without errors, on a browser being used by a visitor. We do not offer any assurance that this website does not contain any virus or other malware that might infect a visitor’s computer or data.

A visitor to this website is generally free to visit without giving any information about themselves.

Certain pages of this website may, however, require a visitor to those pages to first register their pertinent details with PEPL and PJPL via the website. In such cases, a visitor wanting access to those pages must duly populate and submit those details as prompted by the applicable registration form.

A visitor required to register in order to access certain pages of the website may be issued, or choose, a password and a user name, each of which must be kept confidential. The person issued with them is responsible for all activity on or via the website that occurs under their use. Any unauthorized use of either of them must be reported promptly to PEPL and PJPL.

PEPL and PJPL may refuse service or terminate registered accounts as it thinks fit.

Each promotional code can be subject to specific terms and conditions specified at the time the code is issued (including the length of time to use the code, usage limitations or what products are included).

You may receive exclusive promotional codes via email, social media or we may offer promotional codes on the website, these codes must be entered by you at the checkout to receive the specific discount or product. Only one promotional code can be used per transaction and cannot be used in conjunction with any other offers. Promotional codes cannot be applied nor promotional product sent out after the order has been placed or received by you.

We do not accept any responsibility for promotional codes that are lost or are used by someone else. Our promotional codes are non-transferable and cannot be exchanged for cash.

If you return items purchased using a promotional code and do not return the promotional item we will subtract the value of that item from your return or exchange.

We reserve the rights to amend these terms and conditions at any time.

All offers and promotions are subject to the following conditions, in addition to any conditions specified upon entering the relevant code at checkout:

• • Promotions are only applicable to orders over the minimum value threshold specified in the offer
  • Promotions are only applicable to products specified in the offer
  • Only one promotion code may be used per order
  • You must be logged in to your account to use a promotion code
  • For promotions with a minimum spend requirement, your order must remain at or over this amount after any returns for the discount to continue to apply
  • Codes are valid for one use per customer unless otherwise stated
  • Discounted and sale products cannot be returned or exchanged (in the absence of any fault). These sales are final.
  • We reserves the right to end any promotions, sales or discount offers at any time
  • Free gift with purchase offers will appear in the checkout and the user must select their free item before submitting their order. No items can be added or altered once the order has been processed. No offer code is needed unless stated otherwise.
  • Free express delivery offers are only valid to Australian customers, not international customers unless stated otherwise and overnight express delivery is for metro areas only. Outside of these areas can take an additional 1-2 business days.

Please contact our friendly Palas Jewellery team if you have any further enquiries regarding a promotion or sale > love@palas.com.au. These conditions exclude items that are incorrect or faulty. If you believe there is a problem with your order, please contact our Returns Department for assistance before returning your items > returns@palas.com.au

All orders from this site are sent from our warehouse based in Adelaide, South Australia. Australian orders are sent via standard post via Startrack $9.95 or express post for $14.95, and there is a free delivery option for purchases $99 and over.

Australian orders are sent with an ‘authority to leave’ so your order will be delivered without a signature, Palas Jewellery is not liable in the event that your order is lost or stolen. Express delivery applies to metro areas only. Outside of these areas can take an additional 1-2 business days. Public holidays can delay deliveries.

International orders placed on this site incur a flat rate charge depending on your location there is a free delivery option for purchases $250 and over. By placing an order on this site, you are responsible for all delivery charges and all applicable custom and duty import fees and the cost of return delivery back to Palas Jewellery. This also applies to any orders that are refused by you at delivery.

Please note in times of peak traffic, delays to estimated delivery times may occur.

This website is subject to copyright. All images on this site remain the property of Palas Emporio Pty Ltd. The entire collection of Palas Jewellery and as contained within palasjewellery.com, our catalogue and other marketing material is designed by Palas Emporio Pty Ltd and all rights in respect of our designs remain the property of Palas Emporio Pty Ltd. Any reproductions of the images or the innovative designs contained within this online store, catalogue and any other Palas marketing material is strictly prohibited. All materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights.