Gift Card

Shopping for someone else but not sure what to give them? Give them the gift of choice with a Palas Jewellery gift card. Gift cards are delivered by email to you for you to forward to your lucky friend, the email contains a link to the card and the code to be used at checkout. 

Gift cards may only be redeemed online at palasjewellery.com and they have a 3 year expiry date so your loved one has loads of time to choose their fave Palas piece!

Standard Delivery
$9.95 (2–3 days)

FREE Standard Delivery
On orders over $120

Express Delivery
$14.95 (next business day – metro areas)

FREE Express Delivery
On orders over $150

Please note: Street addresses only, we cannot send to PO Boxes. 

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Refunds

Palas Jewellery purchased from our online store (palasjewellery.com) can be returned for a refund and excludes the delivery fee. The refund will be applied to the original method of payment > Visa, Mastercard Paypal or Afterpay. A confirmation will be emailed to you when this is processed. Please complete our online returns form via our returns portal and post back the item/s.

Refunds are only applicable for returns received within 14 days of your purchase and item/s must be unworn and in their original condition, tagging and packaging.

Please note sale items are final sale, and not eligible for return or refund unless a manufacturing issue is identified.

Exchanges

We do not accept exchanges through our online store. To avoid disappointment, we recommend placing a new order within 14 days of the original order date for the item you would like to purchase and returning the existing jewellery for a full refund within 14 days to our returns department using the online returns portal. A full refund will be provided back to your original form of payment providing all original tags are attached and it is in original saleable condition.

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You can find our most frequently asked questions HERE. If there is something else you need and cannot find it on this page, please contact us directly atlove@palas.com.auas we would love to hear from you.